Refund policy
📦 Return & Refund Policy – Draftlux Store
At Draftlux Store, we aim to provide high-quality products and a smooth shopping experience. Please read our return and refund policy carefully.
🔁 Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
Item must be unused and in original condition
Must include original packaging
Products that are damaged due to misuse will not be accepted.
❌ Non-Returnable Items
Personal care items
Used products
Items purchased on sale (if applicable)
💸 Refunds
Once your return is received and inspected, we will notify you.
If approved, your refund will be processed within 5–7 business days.
Refund will be sent to your original payment method.
🔄 Replacement Policy
If you receive a damaged or wrong product, contact us within 48 hours of delivery.
We will provide a replacement or refund.
🚚 Return Shipping
Customers may need to bear return shipping costs (if not defective).
For damaged or wrong items, we will cover the shipping.
📞 Contact Us
If you have any questions, feel free to contact us:
📧 Email: draftlux.Store@gmail.com
📱 WhatsApp: 9072060322
📸 Instagram: @draftlux_store